Thank you for choosing Pallet Stock for your liquidation merchandise needs. We understand how important shipping is to your experience, and this policy outlines how we process, ship, and handle orders to ensure clarity and confidence in every transaction.
Free Shipping Costs
We cover the shipping costs for every order in Italy. All our products are delivered for free to your doorstep, with no minimum order required.
Shipping Your Order
Once you’ve found the perfect product on our site, we ensure it’s processed and shipped as quickly as possible.
Average Delivery Times:
- Order Processing: After placing your order, we need 1 business day to process it. (Monday to Friday)
- Shipping: Once processed, your order will be shipped and typically delivered within 6-8 business days. (Monday to Friday)
- Carrier: We deliver or orders with Fedex and others
- Also offer free shipping
You will receive a tracking code by email to track your order’s progress. You can follow your package on our tracking page.
Delivery of Your Order
Once your order is delivered, you can enjoy your purchase! If you wish to exchange or return an item, please visit our returns and exchanges page.
Placing an Order
Here’s how to place an order at Pallet Stock
- Add a Product to Your Cart: Go to the product page and click “Add to Cart.”
- Check Product Variants: Ensure you have selected the correct product variants.
- Proceed to Checkout: Click “Checkout” and enter your shipping details.
- Choose a Payment Method: We accept payments via bank card or cryto. Once your payment is processed, you will be redirected to the confirmation page.
If you encounter any issues with your order, feel free to contact us at any time.
Lost Package?
If a package is lost or cannot be delivered due to logistical reasons, we will send a replacement first before processing any refunds. If your order has not been received within 14 days of shipment, we may offer a refund.
Please feel free to contact us for any further assistance at info@pallet-stock.it